This guide is designed to provide you with step-by-step instructions on key areas of the platform. Use the hyperlinks to jump to specific topics below.
Amplio Support
Important: To maintain privacy/confidentiality of student information, please do not send via regular email.
If you need to communicate with us regarding specific student accounts, send us their names securely via encyro.com/amplio and let us know your needs in the Message field. For large lists or for establishing new rosters use this template and send it as an .xlsx file.
For more information, visit the Amplio Help Center for searchable articles categorized by user and content.
For technical support questions, contact Amplio Support through one of these options:
Local: (301) 244-9160
Toll Free: (888) 317-7077
Email: support@ampliolearning.com
Webform: https://ampliolearning.com/support
Our live support hours are 8am-5:30pm Eastern Time.
The SPED Account
The Special Education Director (SPED) Administrator account provides you with a dashboard where you can:
View an overview of your program's raw data summarized in easy-to-digest, interactive graphs
View the details and status of every interventionist, student, and facilitator in your district
Access and print student records for students
The interface is broken into five main areas or tabs, each named for the content they contain. Select which tab you want to view. You can use the search bar or sort the rows by filtering the columns with a keyword. In the example, the Service column is filtered by the word "speech" to show the students receiving Speech Language (SL) services.
Student Profiles
To view student's profiles, either select their name from the Students tab or from the Reports tab. The student profiles summarize treatment attendance, provide access to session notes, treatment goals, and their personal information.
Student Progress Reports
To view student progress notes:
Check the student's row in the Students tab
Select View progress notes
Select the service type, date range, and Create Reports
To print:
4. Acknowledge the privacy notice and select the Print icon
Adding an Interventionist
To add a new interventionist:
Select Add interventionist from the Interventionists tab
In the Create Interventionist dialog, populate the General tab
Note: "2F" refers to two-factor authentication. Two-factor authentication protects your student's data beyond a simple username and password by sending a code to a device under your control to complete the login process. We recommend allowing 2F codes be sent to both an email and a mobile phone for redundancy.
Select Add
Provide ID number to your interventionist as this is their Username to log in
Important: Although your interventionist has an Amplio account, they will not have a curriculum assigned. Please follow-up with customersupport@ampliolearning.com for your next steps.
Adding an Individual Student
To add a new student:
Select Add Student from the Students tab
In the Create Student dialog, populate the General tab
Populate the Relations tab
Select Add student service
Select Dyslexia
Type in the name of the Main Interventionist
Select the Service plan
Select Add
Note: Establishing new student accounts can be done individually and in bulk by the Interventionist. Read Adding New Students to Your Amplio Roster to learn more.
Updating Interventionist and Student Details
If you need to update details for existing users such as the spelling of their name or roster assignments, select the Edit details icon to the right of their account record.
Be sure to visit the Help Center for guidance on other common Amplio Learning Platform tasks and information.