Background
If you need help, we're here for you! Contact our Customer Support Team for:
Technical or content issues, feature requests and feedback, questions about our platform, or ongoing caseload maintenance (like adding/removing students).
Users can contact Amplio Customer Support via phone, email, or even direct message from within the platform. This article will provide contact information for our team as well as guidance to access this information from within the platform at any time.
You may view the article below for more information or check out this walk-through to learn more about how to access our Help Center and contact our team.
Amplio Customer Support - Talk To Us
Contact Information
Phone
Local (301) 244-9160
Toll Free (888) 317-7077
Click on the Phone icon from the left side menu to access our contact information from within the platform at any time.
Message Us
You can conveniently message our team from within the platform at any time. Begin by clicking on the Amplio Icon in the lower right corner. In the window that appears, select "message." Next, select "send us a message." You can even attach files or images to help explain your issue or question!
Please ensure you do not send student personal identifying information (PII) via message or email when contacting our team. We recommend using students’ initials and ID numbers.
Amplio Help Center
The Amplio Help Center is where you'll find a wealth of resources designed to support you in maximizing the use of our evidence-based speech and language platform and ensuring the best outcomes for your students.
To find the Help Center, click on the Amplio Icon in the lower right corner. The easiest way to find what you need is by using the search bar and selecting the article that best matches your query. Alternatively, you can select "Help" to find an article by exploring our collections.